4777 Live Privacy Policy – How Your Personal Information Is Kept Secure

1 Introduction & Scope of Policy

4777 Live (referred to as "we", "us", or "the platform") provides online entertainment and betting services to users in Bangladesh. This Privacy Policy explains how we collect, use, and protect personal information through our website, services, and associated platforms.

This policy applies to all registered and unregistered users of 4777 Live. By browsing our site or using our services, you automatically agree to this policy.

4777 Live places the highest importance on its members' privacy. We believe every individual should have full control over their personal information — and this belief is the foundation of our entire data management approach.

2 What Personal Data Is Collected

4777 Live collects information through various methods. A detailed breakdown is provided below:

4777 Live only collects data that is strictly necessary to deliver its services, meet legal obligations, and maintain security. No irrelevant or excessive data is collected.

3 Reasons for Data Collection & Legal Basis

4777 Live uses your information for the following purposes:

• Account Management: For registration, login, and profile updates.
• Payment processing: For processing deposits, withdrawals, and bonus distribution.
• Security Verification: For fraud detection, account protection, and anti-money laundering purposes.
• Legal Compliance: To meet KYC, AML (Anti-Money Laundering), and regulatory compliance requirements.
• Customer Support: For issue resolution, complaint handling, and customer support.
• Service improvement: To analyze user preferences and deliver a better experience.
• Relevant Communications: To send you promotional offers, important updates, and security notifications.

4 How Your Data Is Stored and Kept Secure

4777 Live stores your information with the highest level of security. Our security measures include:

• SSL/TLS Encryption: All data transfers are secured with 128-bit encryption.
• Secure Servers: Data is stored in internationally accredited data centers with multiple layers of physical and digital security.
• Access Controls: Only authorized personnel can access data on a need-to-know basis. All access is logged.
• Regular Security Audits: Regular system audits are conducted by independent experts.
• Data Minimisation: Only necessary data is retained; unnecessary data is deleted on a regular basis.

That said, no transmission over the internet can be guaranteed to be completely secure. While 4777 Live takes every possible precaution, no system is 100% breach-proof. This is why we also advise users to stay vigilant.

5 Data Sharing with Third Parties

4777 Live does not sell or rent your personal information. However, data may be shared in the following limited circumstances:

• Payment provider: Bkash, Nagad, Rocket – only the minimum information required to complete a transaction.
• Game provider: Partners such as PG Soft and Pragmatic Play receive the session data necessary to operate their games.
• Law Enforcement: Information may be disclosed under legal obligation upon receipt of a valid court order or official government directive.
• Anti-Fraud Service: Specialised services may be used for fraud detection and prevention.

All third parties with whom data is shared are required to adhere to 4777 Live's privacy standards. They are contractually prohibited from misusing your data.

6 Cookies & Tracking Technologies

4777 Live uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: To remember your preferences, such as language and theme settings.
• Performance Cookies: For analysing site usage statistics – anonymised.
• Marketing Cookies: To display relevant advertisements. These are not activated without your consent.

You can delete or block cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some features on the site.

7 Your Data Rights

As a member of 4777 Live, you have the following rights:

To exercise these rights, email us at [email protected]. We will respond within 30 days. Please note that certain data may not be deletable due to legal obligations.

8 Children's Privacy Protection

4777 Live strictly prohibits the use of its services by anyone under the age of 18. We do not knowingly collect any personal information from minors.

If we become aware that a minor has registered by mistake, that account will be closed immediately and all collected data will be deleted.

9 Data Retention & Deletion Policy

4777 Live does not retain your data beyond what is necessary. Retention periods are as follows:

• Account information: For a minimum of 5 years while your account is active and after closure (as required by law).
• Transaction Information: Up to 7 years, as required by financial regulators.
• KYC Documents: A minimum of 5 years after account closure.
• Gaming Logs: Up to 3 years.
• Support Chat History: Up to 2 years.
• Cookie Data: 1 year, or when the browser is closed (in the case of session cookies).

After the specified retention period, data is securely deleted or anonymized.

10 Privacy Policy Update Process

4777 Live may update this Privacy Policy from time to time. Changes may be prompted by:

• When new services or features are launched
• To stay compliant with legal and regulatory changes
• When required for security improvements
• Based on User Feedback

For significant changes, registered users will be notified by email at least 14 days in advance. The effective date of any changes will be displayed at the top of this page.

11 Privacy Contact

If you have any questions, complaints, or requests regarding this Privacy Policy or your personal data, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 on the 4777 Live website
• Response time: Usually within 48 hours

For data deletion or portability requests, you may be asked to provide certain information to verify your identity. This is solely to confirm that the request is coming from the right person.